Following the acquisition of ED Industrial and the development of Probat Service Level Agreements (SLA) earlier this year, the company has taken another step towards reaching its goal of providing enhanced global service solutions by appointing John Serpiello as Vice President Service.
In January 2017 Probat Inc in the US announced the acquisition of ED Industrial, a Canadian millwrighting and heavy steel fabrication company working in the food and beverage industry, specializing in coffee processing. In the coffee industry, EDI is particularly experienced at installing coffee processing plants utilizing Probat equipment.
“To operate our global service efficiently, there are many key functions that will need to be consolidated. The demand for global services is constantly increasing. With the acquisition of EDI and the development of SLA, Probat has built the foundation for a successful support infrastructure that can be provided to its customers,” said Mr Serpiello.